Total Wine & More is an Equal Opportunity Employer and prides itself on its talented Team Members. We offer a number of employment opportunities both in our retail stores and the corporate office.

Store Support Center Opportunities

Total Wine & More is always looking for the best and the brightest talent from across the country and around the world. Our Team Members are passionate, energetic and very proud of the results they have accomplished. Most important, our Team Members at the corporate office understand that their job is to keep our Store Teams happy and productive so that they can spend their time taking care of our customers. If this sounds like an environment where you can be successful, please look below for more information.

To join our team, email your cover letter and resume to hr@totalwine.com. Please indicate the department and position you are applying for.

View the available opportunities in our corporate office below.

Job Openings

• Supply Chain – Senior Associate, Logistics
• Accounting/Finance – Director, Accounting
  Accounting/Finance – Director, Accounting

  
  

  Director, Accounting

  Department: Accounting/Finance
  Wage Type: Salaried
  Reports to: Vice President, Accounting
  Direct reports: Yes
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Director, Accounting will be responsible for leading the general accounting and non-merchandise accounts payable teams, managing the review and processing of store leases and related payments, and all review and control of capital spending and the fixed asset function. This position has responsibility for monthly and yearly general ledger closings and account reconciliations, coordination of internal and external financial reporting, and oversight of weekly transactional reporting. Therefore, the qualified candidate will be highly organized, able to prioritize and multitask, and will possess strong financial analysis and problem solving skills. This role will involve daily interaction with team members across all departments, so the ideal candidate will have excellent communication and leadership skills. In addition to the day to day accounting functions, this position will be responsible for the development and training of their direct and indirect reports. The Director will report directly to the Vice President of Accounting. This is an excellent opportunity for an experienced and driven accounting professional with management experience who is ready to lend their talents to a fast-paced and growing retail company.

  Essential Functions:
  
  Transactional

  • Ensure invoices are processed and paid in an accurate, timely, and complete manner
  • Oversee the review and processing of capital expenditures to ensure proper capitalization and classification for both tax and GAAP purposes
  • Lead in the development of annual capital budgets, monthly capital spending forecasts, and analysis of related variances
  • Oversee the processing of the fixed asset subledger to ensure the accuracy of recorded depreciation (book and tax) and the proper recording of the disposal of assets
  • Oversee the review of store and other property leases to ensure that payments are made in a timely and accurate manner
  • Direct the interaction between the Finance and Real Estate departments to ensure that all billings and reconciliations with landlords are properly reviewed and processed and that related accruals are properly recorded
  • Lead the performance of transactional research, as requested
  • Lead the preparation of weekly reports of transaction activity

  Monthly/Annual General Ledger Closing

  • Ensure that Accounts Payable and Asset Management subledgers are properly closed each month
  • Ensure that all standard entries, including allocations, are properly developed and posted
  • Ensure that all needed accruals are properly developed, documented, and posted
  • Lead the review of the trial balance to ensure that any necessary closing adjustments are identified and made
  • Schedule and oversee the overall closing of the general ledger each month, including coordinating the efforts of other teams within the Finance department, to ensure its timely completion
  • Assist in the coordination of the annual audit, including the preparation of supporting schedules and analyses required by the auditors

  Reporting/Filings

  • Weekly analysis reports of invoices processed and checks cut
  • Delivery of monthly internal “Black Book” report
  • Delivery of periodic external reporting to our lenders and tax accountants
  • Coordination of income tax filings and follow up
  • Various Census reporting

  Account Reconciliations

  • Lead and review the preparation of monthly account reconciliations to ensure their accuracy and completeness and to ensure the timely resolution of reconciling differences
  • Oversee the execution within Lawson of the auto-reconciliation of cash transactions processed by our financial institution and the detailed cash subledger transactions
  • Coordinate the completion and review of account reconciliations prepared by other teams within the Finance department

  Improvement Opportunities/Other

  • Lead the continuing development and revision of policy and procedure documentation, including coordination with other impacted departments within the company
  • Identify and lead the development and implementation of process improvement opportunities
  • Identify and lead the implementation of automation opportunities (Lawson, Excel, scanning)
  • Identify cost savings opportunities, including opportunities within other areas of the company
  • Identify internal control improvement opportunities and oversee / implement processes for ensuring that controls are operating consistently and effectively
  • Help lead the implementation of technology updates / installations (Lawson, Work Oasis purchase orders, scanning, purchase cards, etc.)
  • Perform various research to ensure our compliance with GAAP, tax, and legal requirements, including tax-basis depreciation

  Requirements:
  
  

  • Undergraduate degree in accounting, finance, or related field required
  • MBA and/or CPA is a significant plus
  • 10 years overall experience in accounting and/or financial functions, including experience at the manager level or above
  • Minimum 5 years supervisory experience
  • Experience with accounts payable, fixed assets, and capital spending
  • Experience in the retail industry is a plus
  • Experience with property leases is a plus
  • Experience in a major accounting firm at or near the manager level is a significant plus
  • Lawson or other ERP system experience a plus
  • Previous experience preparing and reviewing account reconciliations
  • Previous responsibility for control / process improvement projects
  • Previous experience in cost savings projects
  • Solid accounting foundation / knowledge of GAAP
  • Excellent attention to detail and strong organization skills
  • Ability to query information from an ERP system
  • Strong problem-solving skills
  • Strong financial analysis skills
  • Ability to analyze and document processes and systems, and to make recommendations for improvement
  • Demonstrated ability to manage, lead, and motivate a moderate-sized team of professionals, including managers
  • Ability to meet deadlines and manage multiple conflicting priorities
  • Excellent communication skills, written and oral
  • High level of proficiency in Excel, including development of macro tools
  • Access proficiency is a strong plus
  • Ability to develop professional quality reports
  • Executive-level presence

  Benefits:
  Total Wine & More's benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE
• Accounting/Finance – Senior Specialist, Accounts Payable
  Accounting/Finance – Senior Specialist, Accounts Payable

  
  

  Senior Specialist, Accounts Payable

  Department: Accounting/Finance
  Wage Type: Hourly
  Reports to: Manager, Accounts Payable
  Direct reports: No
  
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  Currently we are searching for a Senior Specialist, Accounts Payable to join our Accounting/Finance department in Potomac, MD. The Senior Specialist will be responsible for reviewing invoices for accuracy and propriety, verifying that they have been properly coded, and entering them into an automated accounting system for payment. The perfect candidate should have a solid understanding of accounting principles and be both very organized and very detail oriented. This is an excellent opportunity for a driven individual to gain experience in accounts payable and directly impact our unique business through their contributions.

  Essential Functions:

  • Review store packages for completeness and accuracy
  • Process invoices for payment within an automated environment, ensuring accuracy, timeliness, and proper coding
  • Ensure that invoice submissions are in compliance with company requirements
  • Upload invoices from Access and Excel into Lawson Accounts Payable
  • Prepare supporting documentation in batches for review by supervisor
  • Review vendor statements for exceptions of omissions
  • Mail check payments
  • Log activities and exceptions
  • File paid invoices
  • Follow up with vendors, store managers, and other employees to resolve open issues and discrepancies
  • Handle Accounts Payable Help Desk queries within set timelines
  • Assist team members as needed to meet all department deadlines
  • Perform research on payments and outstanding checks as needed
  • Other duties as assigned

  Requirements:

  • 1-2 years of accounts payable experience
  • High school diploma
  • AA or bachelor’s degree in accounting, finance, or related field a plus
  • Good basic math skills
  • Strong attention to detail; ability to key information accurately
  • Ability to meet deadlines
  • Good verbal and written communication skills
  • Working knowledge and proficiency in MS Excel and Word
  • Good interpersonal skills
  • Retail/Merchandise environment experience a plus
  • Knowledge of Lawson or other automated A/P system a plus

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Accounting/Finance – Senior Specialist, Payroll
  Accounting/Finance – Senior Specialist, Payroll

  
  

  Senior Specialist, Payroll

  Department: Accounting/Finance
  Wage Type: Hourly
  Reports to: Manager, Payroll
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Specialist, Payroll will be responsible for payroll expense reporting and analysis, benefit and tax reconciliations, and various payroll functions necessary to process our biweekly payroll. Therefore, the ideal candidate will be detail-oriented, analytical, advanced in Excel, and able to communicate effectively with both internal and external business partners. This is an excellent opportunity for a driven individual to gain experience in payroll and accounting and directly impact our unique business through their contributions.

  Essential Functions:

  • Perform benefit reconciliations between payroll records and various carriers
  • Prepare payroll and benefit related accounting transactions and reconcile General Ledger accounts at month end
  • Perform bi-weekly payroll process and other routine payroll functions when needed, which include set up and changes to employee records
  • Assist in payroll taxes reconciliation on monthly basis
  • Assist in Kronos HR/PR system maintenance, enhancement and changes in management tree
  • Prepare ad hoc payroll reports and payroll expense analyses to support other departments’ needs and decision making
  • Provide timely and quality customer service
  • Perform additional special projects and duties as required by the department

  Requirements:

  • Undergraduate degree in accounting, finance, or related field
  • 1-2 years work experience in related area
  • Intermediate to advanced in Excel
  • Experience in Kronos payroll and Timekeeper a plus
  • Experience in Access required
  • Experience in payroll and retail industry a plus
  • Must be detail oriented and accuracy driven
  • Excellent verbal and written communication skills

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Advertising/Marketing – Senior Manager, Marketing
  Advertising/Marketing – Senior Manager, Marketing

  
  

  Senior Manager, Marketing

  Department: Advertising / Marketing
  Wage Type: Salaried
  Reports to: Vice President, Advertising & Marketing
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Manager, Marketing will lead the development, execution, and measurement of effective marketing strategies with the end goal of increasing sales and profitability both in our stores and on our website. Additionally, the position will be responsible for integrating cutting-edge electronic media into retail advertising campaigns to reach new customers not reached using traditional media. Therefore, the ideal candidate will have excellent analytical and problem-solving skills and be able to think creatively about traditional and non-traditional marketing strategies. As the position involves significant collaboration with both internal and external business partners, the ability to communicate effectively across all levels and influence decision makers is essential. This is an excellent opportunity for an individual with an entrepreneurial spirit and a focus on generating results to shape and develop the brand and growth strategy of our unique and fast-paced business.

  Essential Functions:

  Marketing Strategy

  • Conceive and execute multi-channel marketing strategies designed to:
    • Drive increased comp sales at all stores and on our Web site
    • Drive new customers to our stores and our Web site
    • Increase frequency among existing customers in our stores and on our Web site
    • Increase sales per customer at all stores and on our Web site
    • Increase profitability from our stores and from our Web site
  • Develop and implement strategic action plans and campaigns designed to:
    • Increase the rate of new customer acquisitions in persuadable segments
    • Provide an engaging customer experience from online and offline initiatives
    • Build synergies between traditional marketing vehicles and our Web site
    • Integrate cutting-edge as well as established electronic media into campaigns to reach new customers not reached using traditional media
    • Ensure the success and sales growth in new stores (i.e., Grand Openings, etc.)
    • Brainstorm and develop new ways to encourage traffic to stores

  Brand Management

  • Champion the Total Wine & More brand
  • Implement strategies to build brand awareness at the local and national level
  • Position our brand to increase purchase intent and usage across all segments and markets
  • Assist in development of public relations communications that enhance the brand
  • Defend the Total Wine & More brand against competition
  • Develop comprehensive understanding of competitive landscape to position Total Wine & More as the leader in each market and nationally and implement programs to achieve this goal Message Management
  • Ensure all marketing communication strategically supports brand building in a compelling, consistent way
  • Develop message strategies that effectively reach different customer segments and thus increase usage from each segment as targeted in advertising vehicles
  • Communicate all marketing programs to Operations team to facilitate effective rollout in the field

  Requirements:

  • Bachelor’s degree in Marketing, Business Administration or related field
  • Master’s degree or equivalent preferred
  • Proven track record developing and executing multi-channel marketing strategies for retail
  • Significant experience (10 - 15 years to date) developing and implementing campaigns and tracking campaign results that utilize electronic media including but not limited to: Marketing programs using Web sites; E-mail marketing; Search engine marketing including SEO; Social platforms (established and emerging); Mobile media and applications; Online ad network media buying; Text message marketing; In-store digital signage; Digital billboard messaging; Viral/guerilla marketing
  • 10 years experience developing and implementing traditional media, especially in regards to integrating these with electronic media to create sales-driving campaigns, including tracking campaign results
  • Experience with in-house publications and corporate collateral communication a plus
  • Significant experience using Marketing Analytics as measurement tools to track results
  • Expert in utilizing marketing analytics to conceive effective marketing strategies, including but not limited to: Customer Segmentation, Purchase Behavior, and Life Cycle Management; Campaign, Media, and Trade Area Analysis; and Market Research
  • Excellent problem-solving skills
  • Proven analytical ability and quantitative skills, with several years of work in Excel
  • Excellent communication and exceptional people skills effective in working in a highly collaborative environment
  • Strong verbal and written skills, proficient in MS PowerPoint
  • Ability to hypothesize and analyze root causes, make data-driven recommendations regarding solutions and opportunities
  • In-depth understanding of the retail side of business
  • Working knowledge of the wine, spirits or beer industries a plus, but not essential

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Customer Experience – Manager, Product & Sales Training
  Customer Experience – Manager, Product & Sales Training

  
  

  Manager, Product and Sales Training

  Department: Customer Experience
  Wage Type: Salaried
  Reports to: SVP, Customer Experience
  Direct reports: Yes
  
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Manager, Product and Sales Training will be responsible for the development and implementation of existing and new product, sales and merchandise training programs. Additionally, the Manager will manage and develop training materials for Regional and Local Sales Meetings, conduct train the trainer sessions, and drive the creation of a new store team member training program. The ideal candidate will be solutions-driven, able to communicate effectively across all levels of the organization, and able to develop and manage a team to achieve set goals. As this position will have a direct impact on sales and profitability, this is an amazing opportunity for an experienced and ahead of the curve professional with a drive for sales training development in a fast-growth industry.

  Essential Functions:

  • Drive sales and margin through effective training
  • Conceive, coordinate and manage the development of Regional and Local Sales Meeting training materials
  • Develop product and service training programs that result in increased sales and service levels
  • Develop facilitators guides to support newly developed training programs
  • Conduct train the trainer sessions
  • Drive creativity in materials development
  • Leverage team member knowledge when developing training content
  • Develop new team member training curriculums and materials based on trends and needs
  • Drive new store team member training program implementation
  • Develop an effective team of regional trainers that effectively deliver training RSM’s & LSM’s training content
  • Drive strategic team goals and action plans based on results of business assessments
  • Use persuasion when presenting ideas – written and verbal – to manage up, down and across the organization
  • Efficiently multi-task, take ownership of projects, and manage to timelines
  • Directly influence and lead teams in achieving set goals
  • Recognize and leverage strengths and weaknesses in others
  • Develop a team by providing balanced feedback and coaching

  Requirements:

  • Undergraduate degree preferred
  • 4+ years experience managing teams with diverse responsibilities at a Manager or higher level
  • 2+ years experience in communications including working knowledge and managing of social media platforms

  Key Attributes:

  • Critical thinking and problem solving
  • Persuasiveness and patience
  • Display commitment and ownership
  • Flexible communication skills– understanding the audience and tailoring messaging
  • Ability to influence others
  • Organized, Creative minded, and Solutions driven
  • Accurate self-assessment skills
  • Outstanding listening skills

  Job Specific Skills & Abilities:

  • Marketing and training materials creation
  • Strong design background
  • Proficiency in all Microsoft Office programs
  • Advanced PPT skills
  • Ability to multi-task
  • Managing up, down and across management levels
  • Basic accounting
  • Social media management and planning a plus

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Human Resources – Senior Vice President
  Human Resources – Senior Vice President

  
  

  Senior Vice President, Human Resources

  Department: Human Resources
  Wage Type: Salaried
  Reports to: Owner
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  Currently we are searching for a Senior Vice President, Human Resources to join our Human Resources department in Potomac, MD. The Senior Vice President will act as a critical business partner and strategic advisor to the owners. They will serve on and influence the Senior Leadership Team and consult with the Board of Directors. Therefore, the perfect candidate will be able to negotiate effectively, influence decision-makers and build strong relationships both internally and externally. Additionally, the SVP will lead the company’s strategic people initiatives, including organizational and leadership development, talent assessment, recruiting, training, performance management, benefits, compensation strategy and design and Team Member engagement programs. He/she will lead the Human Resources team of 20+ individuals. This is a fantastic opportunity for an experienced HR professional who has led a field or stores organization and has a full understanding of and a passion for the customer and team member experience.

  Essential Functions:

  Attract Talent

  • Acts cross functionally to develop a brand that attracts top talent
  • Ensures initiatives are in place to attract great people to support the company’s expansion
  • Enhances the culture of attracting “best in class” individuals

  Develop Talent

  • Leads initiatives to assess current talent and talent gaps in order to support the company growth
  • Ensures Learning and Development programs are in place to build future leaders
  • Acts cross functionally to ensure consistent calibration

  Retain Talent

  • Works cross functionally to build a culture that reinforces the company Values; “Total Wine Guiding Principles – Innovation, Integrity, Teamwork, and Respect “
  • Establishes programs to measure and improve Team Member engagement
  • Develops compensation and benefits strategy in collaboration with Owners and BOD

  General

  • Partners with company leaders to develop a strategic plan and a progressive company vision
  • Ensures the company mission of Service, Selection and Value is aligned with all HR initiatives
  • Serves as a critical business partner and strategic advisor to the owners and BOD
  • Keeps current on industry and HR trends in the marketplace

  Requirements:

  • Bachelor’s degree required
  • Advanced degree a plus
  • 15+ years of retail operations leadership
  • 5-10 years experience as Human Resources Leader
  • Experience in organizational development required
  • Experience in a growth organization a real plus
  • Evidence of ongoing HR learning and certifications
  • Has operated a division or business unit in the retail, hospitality or banking industries
  • Passion for the stores, product and business model
  • Pragmatic, results-driven, action-oriented executive
  • Strong talent assessment skills and ability to help others grow their teams
  • Proven ability to build talent initiatives to support growth and expansion of the business
  • Proven ability to attract executive talent through networking
  • Ability to manage multiple projects and staff simultaneously in a fast-paced, retail environment
  • Ability to travel to stores 25% of time
  • Visible, hands-on leadership style
  • Ability to motivate and address employees company-wide
  • Excellent interpersonal skills; is seen as authentic and approachable
  • Capable of being assertive, inspiring, perceptive and insightful
  • Strong sense of collaboration, responsibility, accountability, and enthusiasm
  • Unquestionable business and personal integrity
  • Demonstrates learning agility and business curiosity
  • Is perceived as balanced, autonomous, and non-political
  • Displays a strong leadership presence under tough and/or different business conditions

  Benefits:

  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Human Resources – RHRG
  Human Resources – RHRG

  
  

  Regional Human Resources Generalist

  Department: Human Resources
  Wage Type: Salaried
  Reports to: Director, Field Human Resources
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Regional HR Generalist will be the point of contact for HR issues including employee relations, compensation, performance management, recruiting and training & development for our store team members within their specific region. Additionally, this position will lead and consult with our Operations team on the implementation of HR strategies in their region. Therefore, the ideal candidate will be able to manage multiple projects and deadlines, forge relationships across multiple levels of the company, and have advanced communication and problem-solving skills. This position is also responsible for hiring for store management positions, so experience sourcing qualified candidates at a multi-unit company is necessary. The Regional HR Generalist has a matrix reporting responsibility to the Area Vice President of Operations and the Human Resources Director. This is an excellent opportunity for a driven, detail-oriented team player with retail management experience to have a direct impact on the growth of our unique, fast-paced business.

  Essential Functions:

  • Participate as an active member of the Regional Management Team in building a strong leadership support presence
  • Partner with Regional Management Team in HR planning efforts within the market to ensure appropriate support to business objectives
  • Work to provide ongoing development programs and coaching for all Regional Management team members
  • Participate in the development, ongoing refinement and implementation of Human Resources policies, procedures and systems for recruiting
  • Conduct exit interviews as designated and ensure information is properly communicated, track results and highlight opportunities for improvement
  • Conduct training relative to Human Resource topics to include but not limited to team building, interaction management, interviewing/hiring and coaching/counseling
  • Source applicants through both traditional and non-traditional recruiting (internet sourcing, cold calling, networking)
  • Screen resumes, conduct interviews and facilitate staffing for stores, as necessary
  • Must ensure activities are in compliance with federal and state employment laws and regulations
  • Ability to effectively manage projects with overlapping tasks and work independently with minimal supervision

  Requirements:

  • Undergraduate degree in Business Administration, Human Resources, or related field
  • HR certification a major plus (PHR, SPHR, CA-PHR, CA-SPHR)
  • Must have 2-4 years retail management experience
  • Multi unit retail experience required
  • Must have 4 years Human Resource field/store experience with recruitment responsibilities
  • Proven ability to attract, recruit and retain candidates from a variety of sources
  • Must have experience supporting a front line organization
  • Strong business partnering skills, including the ability to influence the decision making process
  • Working knowledge of all federal, state, and local employment laws
  • Excellent interpersonal and communication skills both oral and written
  • Must be a strong relationship developer and consultant, and demonstrate the ability to deal successfully with complexities of a company experiencing significant growth
  • Must display strong consensus building skills and be comfortable in a team-oriented, hands-on environment
  • Strong analytical skills
  • Excellent customer service skills
  • Ability to work in a fast paced environment
  • Must be at expert level in Microsoft Office
  • Must be 21 years of age
  • Ability to travel 60% of the time
  • Ability to walk and be on feet for 10-12 hours a day
  • Ability to climb ladders & lift 50 lbs overhead repeatedly
  • Ability to bend repeatedly

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses
  • Limited relocation available

  Drug Free Workplace
  EOE

• Human Resources – Senior Manager, Training & Development
  Human Resources – Senior Manager, Training & Development

  
  

  Senior Manager, Training & Development

  Department: Human Resources
  Wage Type: Salaried
  Reports to: Director, SSC Human Resources & Training
  Direct reports: Yes
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Manager, Training & Development supports the Training & Development function and reports to the Director, Human Resources. The Senior Manager will be responsible for the development of all Leadership and Soft Skills Training for both the stores and corporate organizations. They will work with business partners to assess our current talent, identify the skill gaps and develop a curriculum that will help ensure career advancement to support the growth of the company. The Senior Manager will work to devise tools and resources to advance the succession planning capabilities and will make suggestions for external development programs. This is an exciting opportunity for an experienced training and development manager with an entrepreneurial spirit looking to develop, brand and grow a new facet of our company.

  Essential Functions:

  • Analyze and assess the leadership development needs of the organization
  • Design, develop and implement leadership programs to execute an Organizational Development or Learning strategy
  • Design, develop and implement a talent review process that coordinates with performance reviews and the competency model
  • Design and develop a succession planning process that will help balance internal advancement and external hiring
  • Plan, coordinate, and facilitate in-house training and development programs
  • Research and provide external resources for skill improvement not covered by in - house curriculum.
  • Provide one on one mentoring for leaders and supervisors on their coaching skills
  • Collaborate with subject matter experts to assess, recommend, design, develop and maintain facilitator-led, Web-based and workbook training materials
  • Coordinate the 360 feedback process
  • Analyze content, target audience, job tasks and learner environment to identify appropriate instructional strategies and define learning objectives
  • Other duties/projects as assigned

  Requirements:

  • BS/BA or advanced degree in Human Resources, Training, Organizational Development, Education, or related field
  • 5+ years of previous HR, Organization Development and/or Talent development/leadership development for high service level retail or operations based environment
  • Success in managing, developing and delivering high-quality programs
  • Experience facilitating classroom and web based training
  • Experience in developing facilitator-led training, computer-based training and Web-based training
  • Experience with operations and technical training desired
  • Excellent oral and written communication and interpersonal skills
  • Detail oriented
  • Must be extremely proficient with 2007 Microsoft Office Products (Windows, Word, PowerPoint, Excel) & Captivate
  • Ability to work independently as well as in a team environment
  • Collaborative and a positive team player
  • Strong organizational skills
  • Ability to prioritize and multi-task effectively
  • Ability to interact well with all levels of the organization
  • Strong facilitation skills
  • Customer service oriented
  • Ability to analyze cost/benefit of various learning approaches to determine the best solution
  • Experience in retail environment desired

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• IT / Operations – Field Technician
  IT / Operations – Field Technician

  
  

  Field Technician

  Department: IT - Operations
  Wage Type: Salaried
  Reports to: Supervisor, IT Field Operations
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Field Technician will be responsible for the setup, imaging and deployment/upgrade of desktop computers, servers, networking infrastructure and other IT equipment in all retail stores and in the corporate office. As the position will be the IT team member on the ground at all new stores performing the setup work of all IT equipment necessary to operate a Total Wine store, the ideal candidate will have excellent independent problem-solving and communication skills, organization, and attention to detail. Additionally, the Field Technician will assist the Infrastructure team in the configuration and deployment of new assets at the corporate office and in all retail locations. This is an excellent opportunity for an individual to directly impact our unique business and to gain a breadth of experience through their contributions to a fast-paced and growing retail company.

  Essential Functions:

  • Participate in the planning of the 4 year replacement cycle of computers systems in the field along with the 3 year replacement cycle at SSC and for all notebook users.
  • Execute the replacement of all IT equipment in all stores
  • Maintain enterprise wide inventory of all IT assets
  • Effective utilization of resources to resolve problems on a daily basis

  Requirements:

  • Undergraduate Degree in Information Systems or related field desirable
  • ITIL Certification desirable
  • 3 + years of experience with PC setup, installation and troubleshooting
  • 1+ years of experience in project management
  • Minimal MCP, or A+, or Network+, or comparable IT certification.
    • Certification may be waived with more than 2 years of direct IT Helpdesk experience or 3+ years of IT related college credits combined with 1+ years of customer service experience, or 1+ years of POS system support experience.
  • Exposure to project planning and timeline management
  • Excellent analytical and problem solving skills
  • Basic understanding of Active Directory environment and functioning in Windows Server 2008 R2
  • Retail/consumer products industry experience is desirable
  • Windows XP and 7 operation, installation, and troubleshooting
  • Network infrastructure and TCP/IP
  • Hardware/software installation, upgrades and troubleshooting
  • Ability to work independently
  • Ability to communicate technical issues with non-technical people
  • Ability to travel up to 75%
  • Ability to lift up to 65 pounds

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• IT / Operations – Help Desk Technician II
  IT / Operations – Help Desk Technician II

  
  

  Help Desk Technician

  Department: IT - Operations
  Wage Type: Hourly
  Reports to: Manager, Help Desk
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Help Desk Technician staff work in a dynamic, often fast-paced call center type environment that provides computer assistance and IT related services over the phone, through e-mail, and to walk-in customers. The Help Desk Technician’s primary responsibilities include but are not limited to: user support and customer service; assisting our retail store staff and internal customers with general IT issues; answer phones; create/update Altiris cases; respond to email; answer staff questions or direct them to the correct resource in person, via phone, and via email on all company supported applications; properly document issues and associated resolution of problems for future reference; problem resolution involves gathering information, diagnosing the customers' needs; conducting research to find correct solutions, and confirming that the customers’ problems have been brought to a satisfactory resolution; and track detailed information about each customer's service needs in the on-line Altiris contact tracking database. This is an excellent opportunity to build your career and work with a highly talented team that delivers exceptional support to their field and corporate business partners.

  Essential Functions:

  • Configuration and testing of store computers and network in preparation for delivery and final installation
  • Installation and support of desktops and notebooks in the TWM enterprise.
  • Provide technical assistance to desktop and notebook users
  • Maintain equipment inventory and documentation
  • Support Total Wine & More Proprietary Systems and Applications
  • PC and printer troubleshooting
  • Testing of new applications
  • Weekly review of log files for preventative maintenance and troubleshooting
  • Assist in the development and implementation of IT training programs for management and store personnel
  • Participate in multiple technology and business projects
  • Provide computer/network orientation to new company staff.
  • Helpdesk agents are required to attend regular meetings and training activities when scheduled

  Requirements:

  • 3 + years experience with PC setup, installation and troubleshooting
  • Bachelor Degree in Info. Systems or related field desirable
  • Minimal MCP, or A+, or Network+, or comparable IT certification.
    • Certification may be waived with more than 2 years of direct IT Helpdesk experience or 3+ years of IT related college credits combined with 1+ years of customer service experience, or 1+ years of POS system support experience.
  • Basic understanding of Active Directory environment and functioning.
  • Excellent analytical and problem solving skills
  • Retail/consumer products industry experience is desirable
  • Windows XP and 2000 operation, installation, and troubleshooting
  • Windows Vista is desirable
  • Proficient working knowledge of all Microsoft Office products (2003/2007/2010)
  • Network infrastructure and TCP/IP
  • Hardware/software installation, upgrades and troubleshooting
  • Ability to work independently.
  • Some flexibility in shifts and occasional weekend availability. Weekend availability is mandatory during the fall and holiday seasons.
  • Ability to communicate technical issues with non-technical people

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• IT / Packaged Solutions – Senior Analyst, Software Application Support
  IT / Packaged Solutions – Senior Analyst, Software Application Support

  
  

  Senior Analyst, Software Application Support

  Department: IT - Packaged Solutions
  Wage Type: Salaried
  Reports to: Manager, Packaged Solutions
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Analyst, Software Application Support will initially be responsible for application support of our Lawson financial system, and over time their role will expand to include other applications, including Kronos, SharePoint, and other business solutions as needed. The ideal candidate will be able to communicate effectively across all levels of the company, as this position will involve daily interaction with Total Wine application users and stakeholders, in-house IT infrastructure & development staff, and 3rd party software vendors & hosting partners in dealing with system related issues and maintenance.
  
  The successful candidate will also have the opportunity to gain an in-depth understanding of various Total Wine & More business functions as they relate to use of our packaged solutions, becoming a functional subject matter expert in these areas. In addition, the candidate will have the opportunity to help shape the structure of the PS application support role, the processes used in support of these applications, and the definition of success criteria. The PS team works on projects with every department in the company, making this position an excellent opportunity to gain a breadth of experience and enjoy all the excitement of consulting, business analysis and project management without the travel.

  Essential Functions:

  Financial System Application Management

  • Key support resource of Total Wine & More’s Lawson Financial System
  • Manage application support vendor relationship with Lawson hosting partner
  • Make or coordinate maintenance configuration changes in Lawson
  • Troubleshoot and manage system issues to resolution

  Other Potential Software Application Support

  • Key support resource of Total Wine & More’s Kronos Timekeeping & HR/Payroll System
  • Key support resource for other applications (SharePoint, WorkOasis, etc.)
  • Manage support relationships with applicable vendors of Financial software and packaged solutions
  • Manage application maintenance-related budgets, invoice receipts & approvals
  • Participate as a resource on strategic projects as required

  Process Definition

  • Define an applications support framework for existing and new applications
  • Coordinate with the Retail Application Support team to define support processes consistency, where appropriate
  • Coordinate process definition and define roles & responsibilities between application support issue resolver groups, including the Total Wine helpdesk, IT Infrastructure, and application owners
  • Assist with defining and setting Key Performance Indicators (KPIs) & Service Level Agreements (SLAs) with our customers
  • Assist with defining Operational Level Agreements (OLAs) with internal and external service providers

  Customer Satisfaction

  • Interact with Finance team, hosting support vendor and Information Technology staff in dealing with system related Lawson issues
  • Interact with internal system users in dealing with system-related issues for other supported applications
  • Provide agreed upon service level of production system support
  • Continually seek opportunities to increase customer satisfaction and deepen relationships
  • Manage customer expectations effectively

  Requirements:

  • Undergraduate degree in business, engineering, computer science or related field
  • 3+ years experience in managing relationships with 3rd party hosting vendors
  • 3+ years experience in application support of Financial Management systems (Lawson preferred) and/or Kronos Timekeeper/HR applications
  • 3+ years experience in SharePoint support and development
  • 3+ years experience in Excel and Access development
  • 5+ years experience as a business analyst with a concentration in requirements gathering, process analysis and documentation (consultant experience preferred)
  • Experience with or certification in ITIL Service Strategy, Service Design, Service Transition, Service Operation and/or Service Support
  • Knowledge of Financial Management systems - functional and/or technical experience with Lawson Financial Systems preferred
  • Ability to grasp concepts quickly and reduce them to practice with minimal supervision in a fast paced new product development environment
  • Strong knowledge and experience of the software development life cycle
  • Practical experience in software implementations and existing system enhancements including business analysis; requirements, use case, and specification documentation; report development; testing; and training
  • Very strong analytical and problem solving skills
  • Strong verbal, written and presentation communication skills; ability to communicate complex technical concepts to non-technical resources
  • Must be self-managed, highly motivated and have a strong drive for results
  • Naturally able to exert influence, drive and steer stakeholders in the right direction
  • Experience in project planning, timeline management, issue tracking, and implementation execution
  • Exposure to building collaborative relationships across functional areas
  • Proficient in Microsoft applications, specifically SharePoint, Excel and Access

  Benefits:

  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Merchandising – Buyer, Spirits
  Merchandising – Buyer, Spirits

  
  

  BUYER, SPIRITS

  Department: Merchandising
  Wage Type: Salaried
  Reports to: Senior Buyer, Spirits
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  Currently we are searching for a Spirits Buyer to join our Merchandising department in Potomac, MD. The Buyer will be responsible for driving the sales and margin for our spirits category. The position includes planning spirits category assortments, placing orders, and securing pricing and profitability for both new and existing items. As the position involves significant collaboration both with other departments and with store teams, the ideal candidate will be able to communicate effectively across all levels of the organization. Additionally, the Buyer will be able to build and maintain relationships with suppliers and vendors, ensuring that our selection remains the best in the industry. This is a fantastic opportunity for a passionate, organized and detail-oriented buyer with proven experience driving sales and margin to influence the building of a brand.

  Essential Functions:

  Margin & Sales

  • Drives the sales and vision of the department via category analysis, purchasing decisions and working with cross functional teams to educate and deliver goals
  • Ensures in-stock position of key SKU’s and select promotional items
  • Determines items to negotiate lower cost
  • Identifies and sources new items and/or suppliers meeting margin standards
  • Reviews pricing exception reports and suggests changes to drive sales and margin
  • Creates solutions to opportunities and presents to management
  • Drives education opportunities for Customer Experience Team and the store staff

  Assortment and Inventory Management

  • Identifies assortment holes and actively maintains a product needs list
  • Performs periodic review of assortment to eliminate poorly performing items
  • Drives new product and new supplier decisions within context of current assortments
  • Actively seeks knowledge to better become the “expert" in his/her area with regards to industry knowledge and product

  Supplier/Cross Team Management

  • Engages in a collaborative and results-oriented manner with other teams and departments
  • Identifies tools needed to complete their work and develops new solutions to work more efficiently/accurately across teams/groups
  • Clearly lays out steps/timeline to complete projects and brings assignments to a timely resolution, actively looping in supervisor on progress across multiple teams
  • Manages supplier relationships and negotiations for discounts
  • Prepares conducts and recaps supplier meetings
  • Recaps management on outstanding supplier issues
  • Organizing clear plan for supplier relationship and bringing open issues to closure
  • Drives their own development; actively searches ways to improve and take action on feedback. Establish goals and track to them.
  • Develop merchandising direction for secondary displays to drive incremental sales. Ensure key seasonal displays are represented throughout the stores to enhance the customer shopping experience and encourage additional purchases.

  Requirements:

  • Undergraduate degree in business or related field required
  • 7+ years in merchandising, promotions, buying, or inventory management
  • Sales driving mentality
  • Excellent attention to detail and the ability to successfully multi-task in a deadline driven atmosphere, while understanding big-picture objectives and strategy
  • Ability to manage workload and project plans
  • Proven ability to work effectively with cross-functional teams
  • Strong analytical and problem solving skills, and the ability to effectively apply knowledge Comfortable with quantitative analysis and drawing conclusions to create an action plan
  • Experience in analysis of sales and margin data
  • Must be a self-starter and a team player who strives in a fast-paced retail environment
  • Must be flexible and easily adapt to change as business priorities shift
  • Knowledge of Microsoft Access or other database tools is a plus

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Merchandising – Senior Specialist, Promotions
  Merchandising – Senior Specialist, Promotions

  
  

  Senior Specialist, Promotions

  Department: Merchandising
  Wage Type: Hourly
  Reports to: Manager, Promotions
  Direct reports: No
  
  
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Specialist, Promotions will be a part of our Promotions team and will be responsible for managing the entry of all product promotions into the Point Of Sale system. As we operate stores across the country, the position will be building market-specific deals across a variety of marketing vehicles, including print, email, and web-based promotions. The ideal candidate will be highly organized and detail-oriented, and able to work against multiple deadlines. Additionally, as this position involves significant interdepartmental cooperation, collaboration with the Advertising & Marketing department, and communication with store teams, the successful candidate will be able to communicate effectively and build relationships across all levels of the organization. This is an excellent opportunity for a highly motivated individual to directly impact and learn about many aspects of our unique business.

  Essential Functions:

  • Build Point Of Sale promotions into P.O.S. system
  • Build promotions associated with Totalwine.com into website management system
  • Assist in managing inventory needs for web based promotions
  • Assist in proofing all web based promotions
  • Create and maintain tracking sheets to support project list and perform next steps as needed
  • Ensure files are kept current and organized
  • Supports in various additional projects as needed

  Requirements:

  • Undergraduate degree in marketing, communications or related field
  • 2-3 years of experience in a corporate retail buying office and/or retail internship
  • Proficient in Excel
  • Excellent attention to detail
  • Excellent communication skills
  • Excellent organizational skills
  • Ability to work as part of a team and with cross teams
  • Ability to work in a fast paced environment
  • Strong problem solving skills
  • Ability to plan and manage projects within time constraints, with limited supervision
  • Ability to see processes through to completion

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Merchandising – Senior Specialist, Pricing
  Merchandising – Senior Specialist, Pricing

  
  

  Senior Specialist, Pricing

  Department: Merchandising
  Wage Type: Hourly
  Reports to: Manager, Pricing
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Specialist, Pricing will be responsible for maintaining accurate retails and UPCs for our stores. This entails data entry of daily retails changes, assisting with ongoing retail and UPC management, compiling of competitive pricing information and performing competitive analysis. The ideal candidate will have strong analytical and problem solving skills, be detail-oriented and deadline driven, as well as highly motivated. As this role involves interaction with departments across all levels of the company, this is an excellent opportunity for a self-starter and team player to directly impact and learn about many aspects of our unique business.

  Essential Functions:

  • Assist with the daily review and entry of new retails and UPCs
  • Assist with competitive analysis ensuring that all competitive pricing issues are identified, evaluated and decisions are made on a timely basis
  • Review of retail and UPC issues ensuring that a resolution reached and is properly communicated to the stores
  • Assist with the management of the semi-annual retail pricing process ensuring that all pricing tasks are completed by deadlines specified in project plans
  • Additional ad hoc projects as assigned

  Requirements:

  • Undergraduate degree required
  • 1-3 years work experience a plus
  • Strong attention to detail in producing deliverables, establishing priorities and meeting deadlines
  • Ability to handle and prioritize multiple requests at once
  • Ability to multi task in a fast paced environment and adapt easily to changing priorities
  • Ability to create a plan and clear action steps from vague problem definition
  • Excellent communication, interpersonal and organizational skills
  • Ability to work as part of a team to achieve common objectives
  • Honesty, integrity and commitment
  • Retail/consumer products industry experience is a plus
  • Advanced Microsoft Office Skills, specifically Excel, is a must. Experience with Access a plus

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Merchandising – Associate Buyer, Wine
  Merchandising – Associate Buyer, Wine

  
  

  Associate Buyer, Wine

  Department: Merchandising
  Wage Type: Salaried
  Reports to: Senior Buyer
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Associate Buyer, Wine will be responsible for replenishment orders, monitoring shipping issues, and ensuring that new products follow compliance, are correctly set up, and are launched to the stores. Additionally, this position assists in ensuring that pricing and promotional plans are executed, inventory levels are sufficient to support sales, and analysis is prepared to ensure quick decision-making by the Wine Buying team. Therefore, the ideal candidate will have strong analytical and Excel skills, be detail-oriented and deadline driven, as well as highly motivated. As this role involves extensive interaction with other departments, the store teams, and suppliers, an ability to communicate effectively across all levels of the company is essential. This is an excellent opportunity for a highly motivated individual to directly impact our unique business by ensuring specific product availability at the best price for our customers.

  Essential Functions:

  • Identify replenishment need
  • Create and manage weekly orders
  • Set-up new items and monitor progress through compliance process and initial selling
  • Execute launch plan on new items
  • Assist with promotional planning/execution on designated items
  • Assist buyer in preparing analysis, agendas, and re-cap of supplier meetings

  Requirements:

  • Undergraduate degree in business, supply chain, or related field
  • Coursework in retail business or merchandising a plus
  • Minimum of 2-3 years of experience in a corporate retail buying office and/or retail internship
  • Strong attention to detail
  • Strong analytical skills and advanced Microsoft Excel skills
  • Strong verbal and written communication skills; ability to communicate to a variety of audiences
  • Proven ability to build collaborative relationships across functional areas
  • Experience in analysis of sales and margin data a plus

  Benefits:

  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Merchandising – Senior Vice President, General Merchandise Manager
  Merchandising – Senior Vice President, General Merchandise Manager

  
  

  Senior Vice President, General Merchandise Manager

  Department: Merchandising
  Wage Type: Salaried
  Reports to: Executive Vice President
  Direct reports: Yes
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Senior Vice President, General Merchandise Manager (GMM) is the top executive responsible for the Merchandise Buying for the entire organization. The position will be primarily responsible for supervising a buying organization that is focused on the correct merchandise assortment, inventory levels, pricing, merchandising and promotions. As the GMM is responsible for providing leadership within the department and across the company, the ideal candidate will be able to build strong relationships both internally and externally and will prioritize people development. Collaboration with both internal and external business partners; including wholesalers, suppliers, importers, producers, and teams in promotions, marketing, pricing and supply chain; requires that the candidate be able to negotiate effectively and influence decision-makers. Additionally, the GMM will establish and maintain programs, procedures, and initiatives to ensure that brand and financial objectives are achieved. This is a fantastic opportunity for a passionate and strategic executive with proven merchandising experience to influence and grow our business.

  Essential Functions:

  • Ensures team is delivering “best in class” assortments for each category and country
  • Aligns the sales planning and promotional activities with corporate financial goals
  • Drives Margin planning and in season adjustments to ensure team delivers results
  • Effectively negotiates with vendors and suppliers for products and services
  • Ensures team is reacting quickly to trends, hot items and market opportunities
  • Coaches team to establish strong supplier relationships that create business advantages
  • Works with Senior Executive Leadership to establish strategic priorities
  • Builds teams that are effective, collaborative and synergistic
  • Prioritizes people development
  • Creates and leads initiatives to improve, streamline and reinvent work processes utilizing technology advances
  • Drives private label initiatives
  • Actively coordinates and participates in the pricing cycle
  • Collaborates with visual presentation team to ensure clear brand messaging

  Requirements:

  • BS in Business
  • MBA or other Advanced Degree a plus
  • Must have 15+ years of Merchandising/Buying experience
  • Should have 3+ years of GMM level or equivalent experience, supporting a $4.0 billion dollar category/business
  • Proven track record of delivering financial results through people development
  • Experience in growth organizations a plus
  • Experience in the alcoholic beverage industry helpful, but not necessary
  • Ability to function in a collaborative manner with senior executives and industry executives
  • Effectively builds consensus when leading cross-functional teams
  • Ability to think strategically
  • Exceptional negotiation skills and the ability to influence decision makers
  • Strong interpersonal and leadership skills
  • Excellent analytical and reasoning ability
  • Exceptional organizational skills with the ability to handle multiple on-going projects and initiatives
  • Excellent knowledge and understanding of buying/merchandising operations
  • Superior knowledge and understanding of financial data
  • Proven track record of managing deadlines and getting results
  • Ability to travel domestically and internationally
  • Ability to lift 50 lbs

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • Flexible spending accounts for medical/dependent care expenses
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off for full-time employees
  • Merchandise discount between 10-30%
  • Career path development with a focus on internal promotion

  Drug Free Workplace
  EOE

• Supply Chain – Senior Associate, Supply Chain
  Supply Chain – Senior Associate, Supply Chain

  
  

  Senior Associate, Supply Chain

  Department: IT - Packaged Solutions
  Wage Type: Salaried
  Reports to: Manager, Packaged Solutions
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  Currently we are looking for a Senior Associate, Supply Chain to join our Supply Chain team at our corporate office in Potomac, MD. The Senior Associate will be responsible for executing and maintaining inventory controls and reporting to support company inventory management and process improvement initiatives. This individual will combine information from multiple sources to provide insights and trends in critical areas to manage the business. Therefore, the ideal candidate will be analytical, detail-oriented and deadline driven and have excellent communication and decision-making skills. The position will support the department in developing and implementing the lowest total cost solutions through analysis of inventory and key cost drivers, and will collaborate in identifying opportunities to optimize inventory and inventory movement. This is a fantastic opportunity for a motivated individual who thrives in fast paced environments and is looking to grow with our company.

  Essential Functions:

  • Daily verbal and written communication with store personnel, buyers and warehouse staff
  • Identify opportunities to improve processes and procedures
  • Review financial reporting and coordinate price adjustments
  • Analyze product replenishment and generate merchandise allocations
  • Execute inventory management reporting
  • Research and resolve issues with internal & external customers

  Requirements:

  • Undergraduate degree in business, supply chain, or related field and / or equivalent combination of education and experience
  • 3- 5 years of experience in retail purchasing or supply chain functions
  • Experience interfacing with internal and external business partners
  • Inventory management in retail environment with high number of SKUs
  • Must possess excellent verbal and written communication skills, and the ability to interface with business partners and cross-functional teams
  • Must be proficient with Microsoft Office including Excel, Access, Word and Outlook
  • Strong organizational skills and ability to prioritize workload to meet strict deadlines
  • Good follow through to see processes to completion
  • Strong analytical and problem solving skills
  • Ability to work independently as well as in a team environment

  Benefits:

  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Supply Chain – Senior Specialist, Supply Chain
  Supply Chain – Senior Specialist, Supply Chain

  
  

  Senior Specialist, Supply Chain

  Department: Supply Chain
  Wage Type: Hourly
  Reports to: Manager, Supply Chain
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Specialist, Supply Chain is responsible for analyzing, planning, managing, and maintaining supply chain operations. They will use multiple sources of information that will be combined to provide insight and trends in key areas to manage the business. Therefore, the ideal candidate will be organized, responsible, and proficient in Microsoft Office. The position will support the department in developing the lowest total cost solutions, through analysis of inventory, supplier financials, and key cost drivers; and will assist in identifying total cost decisions in optimizing inventory and inventory movement. This is a fantastic opportunity for driven individuals who thrive in fast paced environments, are ready and willing to learn about a booming industry, and are looking to grow with our company.

  Essential Functions:

  • Replenishment & Allocation process – create/adjust store orders
  • Review Store Requests
  • Review / process new item set up and allocation
  • Daily verbal and written communication with store personnel, buyers, accounting group, 3PL warehouse, suppliers, wholesalers and importer
  • Inbound wine and non-wine order receiving, follow-up on missing information, resolving discrepancies and meeting strict deadlines

  Requirements:

  • BA/BS degree or four year related experience or equivalent combination of education and experience
  • Supply Chain background a plus
  • Detail oriented with strong organizational and analytical skills
  • Must possess excellent verbal and written communication skills, and the ability to interface with business partners and cross-functional teams
  • Demonstrated ability to multi-task and prioritize
  • Ability to work independently as well as in a team environment.
  • Excellent written and oral communication skills
  • Must be proficient with Microsoft Office including Excel, Word and Outlook. Access is a plus
  • Strong organizational skills and ability to multi-task
  • Good follow through to see processes to completion
  • Ability to lift 35-50 lbs

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE

• Supply Chain – Lead Analyst
  Supply Chain – Lead Analyst

  
  

  Lead Analyst, Supply Chain

  Department: Supply Chain
  Wage Type: Salaried
  Reports to: Senior Manager, Supply Chain
  Direct reports: No
  Apply now by submitting a resume and cover letter to hr@totalwine.com.

  The Lead Analyst, Supply Chain will provide analytical, planning and management leadership for the Supply Chain Team with the end goal of driving cost savings related to inventory management and systems design and optimization. This position will work cross-functionally to fulfill the company’s growing supply chain needs by analyzing and presenting recommendations based on demand and supply forecasts, increasing positive cash flow, minimizing excess inventory, and lowering product cost. Therefore, the ideal candidate will possess strong independent problem solving and critical thinking skills and be able to communicate effectively with both internal and external business partners. This is a fantastic opportunity for a highly motivated supply chain professional who enjoys implementing business initiatives and formulating strategic solutions for long-term process improvement to get in on the ground floor and drive operations and planning changes as we build out our supply chain capabilities and move to the next phase of company growth.

  Essential Functions:

  • Develop and implement the process and tools necessary to perform Sales and Operations Planning (S&OP) functions; sustain the process and drive continuous improvement
  • Develop sales forecasts, demand forecasts and supply forecasts by working cross-functionally with key business owners to facilitate inventory planning and management
  • Create data and reporting for S&OP process
  • Review, analyze and recommend changes/enhancements to business processes, policies and systems to increase efficiency and effectiveness for the Supply Chain Team
  • Develop, maintain and implement changes to improve Key Performance Indicators (KPI’s) for Supply Chain Management to track performance and drive changes
  • Develop, maintain and improve inventory management to ensure optimal inventory levels including the development of controls to quickly identify inventory issues
  • Develop and streamline Supply Chain related reporting
  • Perform analysis and manage special Supply Chain related projects
  • Manage the daily tasks for one (1) or more Supply Chain analysts
  • Based on experience, may engage in career development for junior team members

  Requirements:

  • BA/BS in Business, Supply Chain, Engineering or related field
  • 7+ years of Supply Chain experience
  • 3+ years of Sales and Operation Planning experience
  • Demand and forecasting experience
  • Process improvement and systems design experience
  • Project Management experience
  • APICS, ISM or IBF certifications are a plus
  • Excellent prioritization, organizational and time management skills
  • Strong analytical and problem solving skills with practical business acumen
  • Solid project management skills, especially in a cross-functional environment
  • Penchant for action, a high level of professionalism, good judgment/decision making and an appropriate level of assertiveness and ambition
  • Strong verbal, written and presentation communication skills
  • Strong Microsoft Office skills, especially in Excel and Access, SQL is a plus
  • Ability to grasp concepts quickly and reduce them to practice with minimal supervision in a fast paced Production environment
  • Full understanding of manufacturing and supply chain systems and environments
  • Ability to influence key business stakeholders on Supply Chain goals and objectives
  • Ability to work and communicate with various business functions at all levels
  • Demonstrated ability to develop and utilize data, metrics, and continuous improvement tools to consistently achieve organizational objectives

  Benefits:
  Total Wine & More’s benefits take care of the people who take care of our company. We know that our people are our greatest asset. To show our commitment, we offer the following competitive benefits to all full-time employees:

  • Health & Dental insurance
  • 401(k) savings plan with matching company contributions
  • Generous paid-time off program
  • Merchandise discount between 10-30%
  • Flexible spending accounts for medical/dependent care expenses

  Drug Free Workplace
  EOE