FAQs – Shipping
Attention: For Shipping, product availability varies by state. Details
Shipping Info | Go to Section »
- Does Total Wine & More ship to my state?
- Can I deliver to an international address?
- Can I send my order to someone else as a gift?
- Can I ship to multiple addresses?
- Do you ship in time of hot and cold temperatures?
- Do you ship to P.O., A.P.O or F.P.O box offices?
- What do you require to receive shipment?
- What if I’m not around to sign for the shipment?
Shipping Methods & Rates | Go to Section »
- After placing an order, how long does it take to ship?
- What are the available shipping options? What are your shipping rates?
Track Your Order | Go to Section »
- How do I track my order?
- What is an undeliverable package? What should I do?
Does Total Wine & More ship to my state?
Yes, we ship to all 50 states.
CA:Shipping Wine, Beer, Spirits and Gifts.
AK, ID, ND, NH, NM, MO:Shipping Wine and Gifts.
All other states:At this time, shipping is available for non-alcoholic Gifts (Accessories, Glassware, etc.).
CA:Shipping Wine, Beer, Spirits and Gifts.
AK, ID, ND, NH, NM, MO:Shipping Wine and Gifts.
All other states:At this time, shipping is available for non-alcoholic Gifts (Accessories, Glassware, etc.).
Can I deliver to an international address?
No, we are only able to ship and deliver to US addresses.
Can I send my order to someone else as a gift?
Yes; as long as the address is within our shipping area. On the Billing / Review page during Checkout, you may select the gift option and include a personalized note! Keep in mind that the receiver must be over 21 years of age to accept at delivery.
Can I ship to multiple addresses?
Unfortunately, you cannot split one order to go to multiple addresses.
Do you ship in time of hot and cold temperatures?
We will ship during these times; but keep in mind that your order may be delayed during extreme weather. We work closely with UPS to ensure orders are protected.
Do you ship to P.O., A.P.O or F.P.O box offices?
We cannot ship to a P.O., A.P.O., or F.P.O. boxes.
What do you require to receive shipment?
An adult signature is required in order to accept an order containing alcohol. UPS will require an ID upon delivery, to ensure the receiver is over 21. The receiver will also be required to sign for the order.
What if I’m not around to sign for the shipment?
An adult signature is required in order to accept an order placed with us. UPS will require an ID upon delivery, to ensure the receiver is over 21. The receiver will also be required to sign for the order.
↑ Top After placing an order, how long does it take to ship?
Our goal is to process and ship orders same day. However, if an order is placed after 3 pm PST, it may ship the following day.
The map below represents estimated Ground Shipping times for orders from our website. Actual delivery times may vary.
The map below represents estimated Ground Shipping times for orders from our website. Actual delivery times may vary.
What are the available shipping options? What are your shipping rates?
The available options for shipping are Overnight, 2-Day Air and Ground. The cart will calculate the rate based on the weight of the contents and the method selected for shipment. The rate for each selection will be reflected in the shopping cart and will update as items in the cart are updated.
↑ Top How do I track my order?
You may track your orders by logging into your account on our website and checking "Order History."
What is an undeliverable package? What should I do?
An undeliverable package happens when no one is available to sign for the package, or when an address is incorrect. Undeliverable packages will be returned to our fulfillment center after attempts by UPS are complete. If you have concerns that your shipment is now marked as "undelivered," please contact Customer Care.
↑ Top 
