Priority Access FAQ | Total Wine & More

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Spring Priority Access Event

What is the Spring Priority Access to Rare Whiskey event?

Sign Up Eligibility

Who is eligible to sign up for this opportunity?

How can I tell if I am a Grand Reserve member?

What states are participating in Spring Priority Access to Rare Whiskey?

Sign Up Process Through 4/13/2026

How do I sign up online?

How can I tell what items are available for purchase?

Why don’t I see my store in the sign-up drop-down?

Can I sign up in the store or by calling customer service?

How can I tell if I completed my sign-up?

Can I change my ranking preferences or purchase store after signing up?

I changed my submission but when I logged in to check, the online sign-up did not reflect my changes.

How do my points work?

Do I need to enter more than once, based on the number of Rewards points collected?

What if I have zero points collected this year?

Results Announce in Late April

How do I know if I have been selected to buy?

Am I guaranteed a bottle if I sign up?

If selected, why am I limited to one bottle?

If selected, how long do I have to visit the store to purchase my bottle?

If selected, can I have my bottle transferred to a more convenient store or shipped to me?

I was selected but it is not my first-choice item. Can I select a different bottle?

I was selected but cannot make it to the store to purchase, can I designate someone to purchase for me?

Troubleshooting

My point total seems inaccurate, how do I get it fixed?

I have more than one account. What do I do?

I have confirmed I have an account, but I am unable to register online.

I have read/followed all of the FAQ and still need help. What do I do?

Spring Priority Access

Terms & Conditions

To qualify to enroll, Grand Reserve Member must have a valid email address in program membership profile and member's preferred store must be set to a store in the participating states. Sign-up is limited to one account per member. 

Access to Select Products: Unless prohibited by law and at select Participating Stores, Members will be notified when and how certain merchandise will become available for an opportunity to purchase the select products. Some quantity restrictions may apply and will be communicated on an item-specific basis. Notice of arrival or announcement of a process for access does not guarantee item availability. The frequency of these offers, value, and quantity of them can be changed at any time and will vary from Member to Member, depending on state/locality of residence, preferred store selection, and availability. Total Wine reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend Priority Access to select products should cheating, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Priority Access benefit.

Participating States: Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, Nebraska, New Jersey, New Mexico, Nevada, South Carolina, Texas, Washington, Wisconsin, and Overland Park, Kansas