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Frequently-asked Questions

Personalized Offers

How do I sign up to receive special offers?

How do I use my special offers on TotalWine.com?

How do I use my special offers on the Total Wine & More App?

Once I save an offer, can I redeem it immediately?

Is there a limit to the number of offers I can save to my account?

How do I know when the offers expire?

How will I know if the offers were applied to my purchase?

What happens if the offer discount does not come off my purchase?

Can I print out my offers page and bring that in store to redeem my offers?

Why am I no longer seeing an offer in my account?

If I return an item for which I used an offer and received a discount, can I reuse that offer next time I shop?

If I change my preferred store, will my offers change?

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